The XEX Blog

Keara, We Will Miss You!

April 23, 2019 · Posted in: Blog, Community

After 11 years at XEX, Keara will be moving to Arizona in June. Join us at XEX on Friday, June 7, from 6-9 pm to wish her the best on her new journey. Drinks and appetizers will be served. Here’s a note from Keara:

Dear friends,

It is with a heavy heart that I’m writing to share with you all the unfortunate news of my 11-year journey with XEX Hair Gallery coming to an end on June 11, 2019. I’ve been able to tell a few of you in person, but for those I haven’t seen in recent weeks, I apologize that you have to hear it through email as this decision happened rather quickly for the following reason. My husband has been offered an amazing job position in Arizona and together, we’ve decided to embark on this new opportunity to see where it leads us and our family.

Words cannot express my gratitude for each and every one of you, as you all have made a lasting impression on my heart and mind throughout the past 11 years. I am incredibly sad to depart ways with XEX Hair Gallery (and my hometown of Chicago as a whole), but also excited to see where this new chapter will take my family and I.

As much as I would love to give each of you one last service before departing, if it’s not possible to do so, I’d like to invite you to stop by XEX salon on Friday evening, June 7, from 6pm-9pm for drinks, refreshments, and the chance to hang out and say farewell. If I do not have the pleasure of seeing you one last time, I would like to simply say thank you. Thank you for not only letting me be your hair dresser, but also allowing me the privilege of getting to know you personally and become your friend. The knowledge I’ve gained about each one of you throughout our time together has brought me so much joy and has made me a better person and stylist all around.

Moving forward, please reach out to me with any questions or just to say hello. It would be a great joy to stay in contact with as many of you as I can 🙂 Regarding your hair services, David, Charles, and I will be available to help assist with stylist recommendations for your future visits at XEX.

Once again, thank you so much for sharing a part of your life with me over the past 11 years. I will miss you greatly and hope to see you on or before Friday, June 11.

With all my love,

Keara Duchene-Rusak
kearaduchene@gmail.com

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To our XEX family:

With COVID-19 devastating small businesses in Illinois and around the globe, XEX is no exception. In order to protect our community, we've made the difficult decision to temporarily close our doors as of Friday, March 20th, 2020. We hope to reopen on April 6th, 2020, though that date is tentative.  We will keep you updated with any changes that might affect our return date.

While the decision to temporarily close our doors is heartbreaking and difficult, we know that it's the right thing to do for our community. In doing what we know to be socially responsible, our hearts go out to our staff and the entire service industry.

We are a unique industry in that we don't receive a paycheck when we don't work. Our staff is definitely feeling the weight of their financial commitments, as the length of this crisis remains uncertain.

In an effort to help our staff as best we can, we’re offering our gift cards online and distributing half of all proceeds to our staff so that they can cover some of their expenses during this immensely difficult time. We’d be so grateful if you participated by purchasing a gift card in any denomination from our website here.

David will still be answering the phone (312-372-9211) and booking future appointments, as well as helping facilitate orders for gift certificates.  Please don't hesitate to reach out, as he'd love to hear from you.

We are closely following the guidance of global health experts at the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) on preventing the spread of the COVID-19 virus. We are following the advice of Mayor Lightfoot and Governor Pritzker in their recommendations to ensure the health and safety of our stylists, our clients and our community.  

Prior to the plea for social distancing, we allowed our staff to remain home without having it impact their sick leave if they were in any way uncomfortable with going out and being in the salon. We are so proud of our team, who inspire us to work as hard as we can to remain hopeful and to look forward to the future when we will emerge stronger than ever.

Thank you in advance for your kindness and love.  We value you and appreciate you.  It's during these stressful and uncertain times that we realize all the things we've taken for granted and will miss during this difficult time.  We will miss greeting you after a long day, shaking your hand, giving you a hug, hearing about the kids, etc.  The list goes on and on.  We will look forward to seeing you all again soon and we'll have so much to celebrate.

Thinking of you and looking forward to seeing you soon.
XEX Salon